1st Class Care

Home Care Services

Keeping you independent and thriving at home

With over a decade of experience providing high-quality home care services, we are trusted partners of West Lothian and Clackmannanshire.

What we do

At 1st Class Care, we understand that every individual’s needs are as unique as their fingerprints – which is why our approach to home care is as diverse and person-centred as the many lives we touch.

Our aim is to enhance your quality of life by providing comprehensive, compassionate, and personalised support right in the sanctuary of your own home.

From personal care to around-the-clock assistance, our services are designed to ensure dignity, comfort, and independence.

Whether it’s help with daily routines, adapting to new life circumstances, or simply a companion for shopping and social visits, our dedicated team is committed to enabling you to live your life to the fullest, surrounded by your cherished memories and possessions.

Choose 1st Class Care, where we bring the heart and expertise into caring, because your well-being is our utmost priority. Find the care you deserve today.

Personal Care

1st Class Care offer an excellent Personal care support package. You, or your loved one, may have experienced a sudden change in your circumstances or are finding it increasingly more challenging to complete daily tasks at home. We are passionate about enabling your independence and thriving in your own home through our Personal care service. Our personal home care assistance helps you to carry out personal and domestic tasks to support your quality of life. Personal care plans are individually tailored and can be provided weekly, daily, or multiple times per day. At the core of our Personal care plans we aim to help you maintain independence and provide a flexible package of care within the comfort of your own home.

Our Personal Care package includes:

  • Personal care, bathing, and continence care.
  • Meal preparation.
  • Well-being checks.
  • Assistance with domestic tasks.
  • Assistance with arranging/attending appointments.
  • Assistance with medication.
  • Social support.

24 Hour Care

24 Hour care enables individuals to live safely and comfortably at home with the assistance of our professional carers. This type of care can be provided to people of all ages and who may experience different types of health conditions and needs. 24-hour care allows an individual to remain in the comfort of their own home, keeping their daily routines and contact with friends and family. If you or a loved one are thinking about accessing 24 Hour home care provision, then please get in touch with 1st Class Care.

Night Sitting/Bed Care

Our Night Sitting care service provides peace of mind for you and/or your loved ones that you are being supported to experience a restful night’s sleep. Some people experience difficulties preparing themselves for bed at night and require assistance doing so. Other people may also experience problems having to get up during the night. The Night Sitting service provided by 1st Class Care aims to assist people to establish a bedtime routine which meets their needs and can be extended to ensure the individual is both safe and never alone at a time when they may feel vulnerable.

Morning/Bed Care

We consider that a healthy morning routine is essential to increase mood and improving overall well-being. It may be the case you have experienced a significant change in your personal circumstances or are finding it more difficult to establish a morning routine. Our care team can assist you out of bed, support toileting, assist with oral and hair care, assist with dressing, assist with medication, and prepare meals all towards getting you ready for the day ahead.

Shopping Service & Social Outings/Visits

1st Class Care offer a helpful service to pick up your weekly shop on your behalf, or alternatively going along with you to the local shops and assist you with shopping. In addition, our Social support service is aimed at helping you with social activities like going out for a walk, attending a day centre, going for a meal, visiting friends or family or going to your church or club.

Benefits of Our Home Care

Why Choose 1st Class Care?

Enhanced Comfort and Independence

Experience the comfort of receiving care in the familiar surroundings of your own home while maintaining your independence and daily routines

Personalized Care Plans

Our highly skilled caregivers develop personalized care plans to address your unique needs, ensuring you receive the exact level of support required for your well-being.

Companionship and Emotional Support

Our compassionate caregivers not only provide assistance with daily tasks but also offer companionship and emotional support, promoting a sense of belonging and reducing feelings of loneliness.

Safety and Peace of Mind

Rest easy knowing that our professional caregivers are trained to prioritize your safety, implementing measures to prevent accidents and ensuring your peace of mind

Assistance with Activities of Daily Living (ADLs)

Let our dedicated caregivers assist you with essential activities of daily living, such as bathing, grooming, dressing, meal preparation, medication management, and mobility support.

Reliable and Flexible Caregiver Schedules

We understand the importance of flexibility. Our reliable caregivers work around your schedule, providing the care you need when it’s most convenient for you.

Respite for Family Caregivers

We offer respite care services to relieve family caregivers from their responsibilities temporarily, allowing them to take a break, tend to personal needs, or simply recharge

Specialized Care for Chronic Conditions

Our experienced caregivers are trained in providing specialized care for individuals with chronic conditions, such as dementia, Alzheimer’s, Parkinson’s, or diabetes, ensuring optimal comfort and support.

Transportation and Errands

Need assistance with transportation or running errands? Our caregivers can provide reliable support, accompanying you to appointments, grocery shopping, social outings, and more.

Transforming lives through compassionate care

What Our Clients Say

1st Class Care always provide very pleasant carers, are very reliable and don’t let you down.

Elaine Penman 
Elaine Penman

The staff always turn up, polite, caring, always do everything and go above and beyond.

Audrey Baird 
Audrey Baird

The staff are all proficient and lovely and do everything to help me.

Jane Peakcock 
Jane Peakcock

Transforming lives through compassionate care

Get In Touch

If you are in need of care, then there is no better choice in West Lothian than 1st Class Care.

Our carers build relationships with our clients that last for years, and we are extremely proud of our reputation.


Frequently Asked Questions

What Kind of Care is there?

1st Class Care provide diverse domiciliary care services including personal care, morning/night care, and social visits.

How do i make the best Choice?

If you are interested in accessing our services, then we can arrange for member of our helpful quality team to discuss care package options and attend your home to carry out a needs assessment. The outcomes of this assessment will help you to make an informed decision on the nature and frequency of care you may require.

How are my wishes and concerns recognised?

We at 1st Class Care pride ourselves on collaborating with you to identify your likes, dislikes, and preferences towards developing a personally tailored care plan which meets your needs. Your wishes are discussed with you during the initial care plan assessment. If you are unsure whether your specific preferences can be accommodated, why not give us a call and one of our helpful team can discuss your likes and dislikes to help you decide on whether 1st Class Care is the right choice for you. We regularly review your care plan to ensure that changes to your preferences are acknowledged and reflected in future care planning. If you are concerned with an aspect of the care that you receive then you can simply pick up the phone and chat to a member of our senior management team and we will aim to problem-solve your concerns.

How much does it cost and how is it paid for?

The cost of care and the means with which it is paid for varies considerably depending upon your specific care needs and your personal circumstances. There are two broad funding options. Option 1 is when your care is funded by the Local Authority. You may be entitled to funding and can find out by contacting the Local Authority or their Self-Directed Support team. Option 2 is when you pay for your own care and there are several means by which we can facilitate you doing so. If you require any further advice or information about funding, then please call us and one of our helpful team will be able to assist you.

Are the Staff properly vetted and trained?

All our staff undergo an initial screening, interview, reference checks and vetting through Disclosure Scotland. Those that successfully pass the vetting process then complete a 5-day training course. He training course includes modules on safe-guarding and adult protection, manual handling, and medication administration. Once their basic training is complete, staff go through a period of ‘on the job’ training through shadowing experienced carers. The length of the shadowing period varies depending upon the new carers level of experience and readiness to work independently which is assessed by their mentors and our specialist Quality team through spot checks. Staff also undergo annual refresher training and specific training when training needs are identified. Within 6 months of being recruited and trained, all staff must be registered with the Scottish Social Services Council (SSSC) and adhere to the SSSC Codes of Practice.